Privacy Policy
Last Updated: August 2025
1. Introduction
Leo Seeds respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, in accordance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), where applicable.
2. Consent
By using our website, you agree to the terms of this Privacy Policy, our Terms and Conditions, and our Disclaimer. You may withdraw your consent at any time by contacting us or by discontinuing the use of our website.
3. What Information We Collect
We may collect the following personal information when you browse our website or place an order:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely by third-party providers)
We also collect non-personal information such as browser type, device information, IP address, and pages visited. This data is used in an aggregated and anonymized form and cannot be used to identify you personally.
4. How We Use Your Information
- To process, fulfill, and ship your orders
- To communicate with you regarding purchases or customer service inquiries
- To improve website performance, usability, and security
- To send marketing or promotional content if you have opted in
- For internal record keeping, analytics, and legal compliance
5. Account Creation & Guest Checkout
Creating an account is optional. You may check out as a guest without registering. If you choose to create an account, a valid email address is required and verified during registration.
6. Cookies and Analytics Tools
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve our services. We may use third-party analytics tools, such as Hotjar, to understand user behavior through anonymized session data, heatmaps, and feedback tools.
These tools do not collect personally identifiable information unless you voluntarily provide it. You can review Hotjar’s privacy policy at https://www.hotjar.com/legal/policies/privacy/.
You can manage or disable cookies through your browser settings or via our cookie consent banner.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data. This includes SSL encryption during checkout and restricted access to sensitive information.
8. Data Retention & Deletion
We retain personal data only for as long as necessary to fulfill orders, meet legal obligations, and resolve disputes. You may request access to, correction of, or deletion of your personal data at any time. Please note that certain records may be retained where required by law.
9. Payments
We accept major U.S. and international credit cards through secure third-party payment processors. Leo Seeds does not store full payment card details on its servers.
10. Returns
We offer a 15-day return policy on eligible unopened products. For full details, please visit our Returns page or contact customer support.
11. External Links
Our website may contain links to third-party websites. Leo Seeds is not responsible for the privacy practices, security, or content of external sites. We encourage you to review their privacy policies.
12. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications
- Limit or object to certain data processing activities
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us. We will respond within a reasonable timeframe.
